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Ferguson 10-week Internship Syllabus:
Prepare to be challenged with this ten week program designed specifically for internships. Throughout this program, interns will be led through each aspect of our business, enabling them to gain experience that will be paramount to a future career – with Ferguson or another Wolseley company!
Keep in mind that because interns will be participating in an active business environment, which may yield small changes along the way – but, all of these topics will be covered within that ten week timeframe.
Week 1: Orientation
Introduction to fellow associates, overview of systems & processes, branch tour, and lunch with the General Manager.
Weeks 1 – 2: Receiving
Team up with associates to comprehend the receiving process to learn why it is the building block of Ferguson. Interns will learn where material comes from, where it is going, and how it relates to the counter, inside, outside, and showroom sales.
Weeks 3 – 4: Shipping
Shadow associates to understand the complete order-pulling process and how it relates to the counter, inside, outside, and showroom sales. Interns will also ride along in our delivery trucks and visit various job sites to see where products are being shipped.
Week 5-6: Counter Sales
Assist customers that visit the parts counter to purchase material, and help them out the door efficiently and effectively. Build personal relationships with customers who continually buy from us day-in and day-out.
Week 7: Operations and Credit
Shadow the Operations Manager and Controller/Credit Manager to understand the daily behind the scenes branch operations, and will explain the importance of the monetary decisions they are responsible for.
Week 8: Inside/Outside Sales
Observe inside sales to gain an understanding of product knowledge and the importance of building relationships with outside sales associates and customers.
Week 9: Showroom Sales/XpressNet Sales
Lend a hand in showroom and/or XpressNet sales to understand the complete home building and repair/remodeling process. Showroom and XpressNet associates will demonstrate the importance of building relationships with plumbers, builders, designers, and homeowners.
Week 10: Chosen Focus Area/Project Presentation
Explore one area of our business in more depth. Interns will be able to spend time focusing on the potential career path within Ferguson that they find most intriguing. They will also present their internship project to the branch management team.
- Disclaimer: Because you are participating in an active business there may be some schedule changes.
Intern Project:
At Ferguson, we not only want to show you what we do, we want to see what you can do as well! Throughout your internship, you will be working on a project that will benefit your branch and Ferguson as a whole. With the help of your branch trainer and other associates, guidelines will be set and time will be allotted for you to work on your project throughout your ten weeks with us.
You will have the opportunity to present your project to the branch trainer and the branch management team at the end of your internship. Following the presentation, your ideas may be implemented into our system!
This is your chance to really put your knowledge, experience and individual talents to great use. It is where the rubber meets the road…where your classroom experience meets real world experience. It is also a fun way to get involved with your location and its management!
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How to apply. |
