Ferguson Waterworks Supports Rural Municipalities With Robust Delivery Fleet & Creative Savings
Ferguson Waterworks goes the extra mile to provide smart utility supply solutions when delivering PVF and MRO to remote communities.
Project Overview
Safford, Arizona, is a rural municipality located at the base of the Pinaleño Mountains, approximately 120 miles from the nearest Ferguson Waterworks location. Despite its small size and remote location, Safford faces many of the same infrastructure challenges as urban utilities—ensuring reliable water service, maintaining aging infrastructure, and minimizing non-revenue water loss. However, its distance from major suppliers adds complexity to acquiring critical materials and solutions.
The Challenge
As a rural utility, Safford needed more than just access to products—they required a partner who could deliver both speed and value. With limited local options, obtaining essential pipe, valves, fittings, and MRO products was a constant challenge, increasing the risk of prolonged outages and water loss due to system failures.
Our Solution
At Ferguson Waterworks, we recognize that timely access to the right materials is essential to maintaining water system integrity. To support Safford, our team routinely goes beyond standard delivery zones to ensure on-time fulfillment of their orders. For a utility serving more than 10,000 residents, delays are not just inconvenient—they can lead to increased water loss, customer dissatisfaction, and higher repair costs.
Understanding the utility’s need to manage infrequent, consolidated orders while controlling costs, our team also provided value engineering support. We identified opportunities to reduce pipe wall thickness while still meeting performance requirements—lowering material costs without compromising system integrity.
What does Ferguson Waterworks offer customers, big and small, when it comes to Underground Utility Products and Solutions?
- A reliable and dedicated Ferguson delivery fleet
- Full-scope municipal PVF products
- Steel pipe
- PVC pipe
- Ductile iron pipe
- Service brass
- Ductile iron fittings
- Steel fittings
- Pipe restraints
- Start-to-finish underground utility solutions
Some product offerings, including Leak and Locate Devices, Waterworks Tools, and more are available for direct purchase from PollardWater, a Ferguson Company.
Lasting Impact
Beyond immediate product support, we continue to help Safford mitigate non-revenue water loss by providing access to advanced products, technologies, and system solutions. From high-performance pipeline components to reliable service and technical expertise, Ferguson Waterworks remains a trusted partner in helping small utilities like Safford protect their most vital resource—water.
How does Ferguson Waterworks support rural utilities?
Ferguson Waterworks is dedicated to working with each customer. Through creative delivery solutions and our commitment to service, we expeditiously supply remote municipalities with PVF, MRO, and other materials. As a solution-minded organization, customers depend on our:
- Commitment to going the extra mile(s)
- Complete offering of waterworks PVF and MRO products
- Robust delivery fleet
- Strategic, nationwide network of locations
- Value-engineering services driven by expert associates with industry experience
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